Bilingual (French/English) Customer Support Representative Location: Exeter,PA

Location: Exeter, Pennsylvania, United States
Date Posted: 07-05-2018
The Opportunity -  GREAT PAY -  BENEFITS - REFERRAL PROGRAM AND MORE!
Keystone Automotive/NTPStag is currently seeking enthusiastic candidates to become full-time Customer Support Associates in our Exeter, PA  location.  This opportunity comes with a competitive wage and room for growth and career enhancement. 
 
Job Duties
  • Incoming sales call response, including parts lookup and order entry
  • Service call resolution or escalation, includes providing order and delivery status
  • Use of selling techniques to drive additional sales
  • Perform all tasks to specified standards and metrics on a consistent basis 
Requirements
  • No automotive experience required, only a deep desire to LEARN
  • Must be bilingual in both English and French
  • Energy and enthusiasm to help our customers find the products they need
  • The ability to relate to our customers and help them solve problems
  • Punctuality and attention to detail are critical
  • A calm demeanor but with the confidence to offer customers a better solution when necessary
  • A desire to grow professionally
  • Computer proficiency
  • High school degree or equivalent
Preferred Skills
  • Sales or customer service experience, especially in a call-center environment
  •  2+ years college preferred
Benefits
  • Lucrative incentive and awards programs that pay you for your results
  • In-depth and onsite  sales training in our contact center with dedicated Training Leader
  • Individual coaching and training to maximize your growth and potential
  • Industry leading parts sales and technical training
  • Progression opportunity across the sales organization, both functionally and geographically
  • Highly transferable sales and service skills
  • Generous employee benefits, including strong 401K and employee discount programs
 
LKQ is an Equal Opportunity Employer and offers a drug free work environment. Employment with LKQ is contingent upon the successful completion of a criminal background check* and may be contingent upon the successful completion of a pre-employment drug screening.
 
*The existence of criminal conviction(s) does not constitute an automatic bar to employment.
 
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