Bilingual (English/French) Customer Service - Mississauga, Canada

Location: Mississauga, Canada, Canada
Date Posted: 07-05-2018
     JOIN US TODAY!
  • Our Values Define Priorities
  • Our People Ensure They Are Met
 
We are a team of enthusiasts that are customer centric in our daily focus, committed to providing those we serve with the very best products, tools and services – all packaged together in a way that exceeds expectations, drives profitable sales and collectively pushes our businesses forward.
 
  • We are a company that values Leadership and our role in responding to the needs of our markets and customers.
  • We advocate Teamwork and know our success depends on the success of those around us.
  • We are believers that having Fun and enjoying the relationships we have with those around us makes the work worthwhile.
  • We are more than 3,000 people strong and exercise these values every day.
  • There are a ton of benefits to joining our team: Great Pay, Benefits, Paid Holidays, 401 K Match, PTO, Refer a friend, Growth, and more!

We are looking for a dedicated, friendly Bilingual Customer Support Reps to work in our Mississauga, Canada location. This opportunity comes with a competitive wage, excellent benefit package, room for growth and career enhancement opportunities within a Fortune 500 company.

Job Summary: As a Customer Support Agent, your goal is to provide our customers a world-class experience through excellent product knowledge and skilled use of our business systems. 


Job Duties
  • Incoming sales call response, including parts lookup and order entry
  • Service call resolution or escalation, includes providing order and delivery status
  • Use of selling techniques to drive additional sales
  • Perform all tasks to specified standards and metrics on a consistent basis
Job Requirements:
  • No RV experience required, only a deep desire to LEARN
  • Energy and enthusiasm to help our customers find the products they need
  • The ability to relate to our customers and help them solve problems
  • Punctuality and attention to detail are critical
  • A calm demeanor but with the confidence to offer customers a better solution when necessary
  • A desire to grow professionally
  • Computer proficiency
  • High school degree or equivalent
Preferred Skills:
  • Sales or customer service experience, especially in a call-center environment
  •  2+ years college preferred
What We Offer:
  • Lucrative incentive and awards programs that pay you for your results
  • In-depth and onsite sales training in our contact center with dedicated Training Leader
  • Individual coaching and training to maximize your growth and potential
  • Industry leading parts sales and technical training
  • Progression opportunity across the sales organization, both functionally and geographically
  • Highly transferable sales and service skills
  • Generous employee benefits, including strong 401K and employee discount programs
  • READY, SET GO…. www.keystoneautomotive.com/careers
     
     
     
    LKQ is an Equal Opportunity Employer and offers a drug free work environment. Employment with LKQ is contingent upon the successful completion of a criminal background check* and may be contingent upon the successful completion of a pre-employment drug screening.  *The existence of criminal conviction(s) does not constitute an automatic bar to employment.
     
 
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