New Accounts Representative

Location: Exeter, Pennsylvania, United States
Date Posted: 06-01-2018
  • Our Values Define Priorities
  • Our People Ensure They Are Met
We are a team of enthusiasts that are customer centric in our daily focus, committed to providing those we serve with the very best products, tools and services – all packaged together in a way that exceeds expectations, drives profitable sales and collectively pushes our businesses forward.
  • We are a company that values Leadership and our role in responding to the needs of our markets and customers.
  • We advocate Teamwork and know our success depends on the success of those around us.
  • We are believers that having Fun and enjoying the relationships we have with those around us makes the work worthwhile.
  • We are more than 3,000 people strong and exercise these values every day.
  • There are a ton of benefits to joining our team: Great Pay, Benefits, Paid Holidays, 401 K Match, PTO, Refer a friend, Growth, and more!
The Opportunity:
Keystone Automotive Operations, Inc. is recruiting for an enthusiastic individual with exceptional skills to join the world’s leading distributor aftermarket automotive and RV accessories as New Accounts Representative.  As a New Accounts Representative, you will provide our potential customers a world- class experience through outstanding customer service skills and knowledge of our business systems.  
What you’ll do:
  • Analysis Skills –
  • Ability to identify market trends and gaps
  • Visual Modeling – work flow diagrams , Geocoding using Maptitude software
  • Customer Application set ups.
  • Tracking reports utilizing Microsoft Excel
  • Respond to incoming customer calls.
  • Service call resolution or escalation, including providing status updates and contacting sales reps when needed.
What you’ll need:
  • Excellent Time management skills.
  • MUST be an expert in Mcrosoft Excel.  Proficient in VLOOKUP, Pivot Tables, Sumifs, Countifs, etc
  • High School Diploma or GED equivalent.
  • Some college coursework desired.
  • One to two years Call Center sales or customer service relations experience.
  • Must be organized with great attention to detail and ensure accuracy in work assignments.
  • Must be able to relate to our prospects and help them solve problems.
  • The ability to follow directions and communicate effectively with others.
What We Offer
  • Lucrative incentive and awards programs that pay you for your results
  • First-class training in a world-class contact center
  • Industry leading parts knowledge training
  • Progression opportunity across the organization, both functionally and geographically
  • Highly transferable leadership and service skills
  • Generous employee benefits, including strong 401K and employee discount programs
  • Travel opportunities and auto event participation.

LKQ is an Equal Opportunity Employer and offers a drug free work environment. Employment with LKQ is contingent upon the successful completion of a criminal background check* and may be contingent upon the successful completion of a pre-employment drug screening.  *The existence of criminal conviction(s) does not constitute an automatic bar to employment.
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