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Dispatcher
Exeter, PA · Transportation/LogisticsDispatcher
Who is Keystone Automotive Operations?
We are the leading distributor of specialty automotive, RV, and Marine aftermarket parts and accessories, and we have developed a culture of family that has allowed our business to grow across the globe.
With our more than 2,000 employees, we strive to reflect this culture by living our values of Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, & Fun. These values provide our teams with the tools they need to succeed, allowing us to succeed at delivering the products that people need when they need them!
What can Keystone Automotive Operations do for YOU?
Your Role at Keystone Automotive Operations
Keystone Automotive Operations, Inc. is currently seeking a Router / Dispatcher for our Exeter, PA location.
As a Router/Dispatcher, you’ll be responsible for two core functions: creating safe, efficient, and achievable daily delivery routes, and monitoring those routes while supporting delivery teams in real time. This role requires frequent use of routing software and strong, consistent communication with delivery teams.
Success in this position requires strong communication skills, computer literacy, punctuality, and the ability to work well in a fast-paced environment.
Note: This role requires an early morning start time.
Responsibilities Include:
Minimum Qualifications
Essential Physical Demands / Work Environment
Who is Keystone Automotive Operations?
We are the leading distributor of specialty automotive, RV, and Marine aftermarket parts and accessories, and we have developed a culture of family that has allowed our business to grow across the globe.
With our more than 2,000 employees, we strive to reflect this culture by living our values of Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, & Fun. These values provide our teams with the tools they need to succeed, allowing us to succeed at delivering the products that people need when they need them!
What can Keystone Automotive Operations do for YOU?
- Competitive Salary
- Benefits Package: Medical, Dental, Vision, & Employee Assistance Programs
- Strong 401K with generous company match
- Paid Time Off & Paid Company Holidays
- Tuition Reimbursement
- Employee Discount Program
- And More!
Your Role at Keystone Automotive Operations
Keystone Automotive Operations, Inc. is currently seeking a Router / Dispatcher for our Exeter, PA location.
As a Router/Dispatcher, you’ll be responsible for two core functions: creating safe, efficient, and achievable daily delivery routes, and monitoring those routes while supporting delivery teams in real time. This role requires frequent use of routing software and strong, consistent communication with delivery teams.
Success in this position requires strong communication skills, computer literacy, punctuality, and the ability to work well in a fast-paced environment.
Note: This role requires an early morning start time.
Responsibilities Include:
- Utilize Omnitracs/Roadnet Anywhere (Routing) software to import, route, and adjust our Keystone Truck run delivery routes
- Communicate daily route plans to our delivery teams and adjust according to their needs
- Dispatch drivers and provide support throughout the shift via phone or dispatching software
- Maintain customer records including but not limited to address, receiving hours, delivery instructions, etc.
- Plan, create, and adjust delivery routes to maximize efficiency and support sales initiatives
- Communicate effectively with drivers, customers, and internal teams
- Report on Delivery KPI's
- Create driver schedules
- Assume other duties as assigned
Minimum Qualifications
- High school diploma or equivalent (Associate’s or Bachelor’s degree a plus)
- 1+ years of experience in dispatching, routing, transportation, or logistics (preferred)
- General computer literacy required
- Familiarity with routing and dispatch software (preferred)
- Strong communication and problem-solving skills
- Familiarity with Microsoft Office - Outlook Specifically (Excel a plus)
- Ability to work in a fast-paced environment and multi-task effectively
- Excellent attention to detail and organizational skills
- Flexibility to work various shifts as needed
Essential Physical Demands / Work Environment
- Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.