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Inside Sales Representative

Mississauga, ON · Sales
Inside Sales Representative

Who is Keystone Automotive Operations? 
We are the leading distributor of specialty automotive, RV, and marine aftermarket parts and accessories, and we have developed a culture of family that has allowed our business to grow across the globe.
 
With our more than 2,000 employees, we strive to reflect this culture by living our values of Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, & Fun. Through these values, we’ve been able to provide our employees with the tools they need to succeed. That’s because when you succeed, we succeed at our goal of delivering the products that people need when they need them!



What can Keystone Automotive Operations offer YOU?
Our company utilizes competitive training programs, coaching, communication, & collaboration to help our team members learn and grow! We also offer:

 
  • Medical, Dental, & Vision Insurance available
  • Generous RRSP, RPP & TFSA programs
  • Tuition Reimbursement for Employees
  • Employee Discount Program
  • Competitive wages
  • Lucrative incentive and awards programs that pay you for your results.
  • In-depth virtual and onsite sales training in our contact center with a dedicated Training Leader
  • Industry leading product training
  • Progression opportunity across the sales organization, both functionally and geographically
  • Highly transferable sales and service skills
  • And More!

Your Role with Keystone Automotive Operations
Keystone Automotive Operations, Inc. is currently looking to hire an Inside Sales Representative!


Our Inside Sales Reps are responsible for providing our potential & current customers with a world-class experience through outstanding customer service skills and knowledge of our business systems.

Responsibilities Include:
  • Generates revenue by promoting sales of new & existing products to our customers.
  • Initiates outbound sales calls to existing customers to assess the need for replenishing inventories.
  • Assists customers with sales of product and/or services, responds to questions regarding parts, pricing, services, etc.
  • Prospects and develops relationships with potential customers, or leads, to cultivate new business.
  • Provides ongoing customer and technical service on existing accounts.
  • Processes orders -- performs order entry (orders called in or received online), reviews orders for correct handling, pricing, quantities, and shipping data.
  • Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
  • Advises customer on substitution or modification of part when part requested is not available.
  • Assumes other duties as assigned.
  • Handling incoming and outgoing emails with clientele and within the company.

Qualifications Include:
  • Must have previous auto and/or RV experience
  • Strong time management and organizational skills required.
  • Strong verbal and written communication skills.
  • Ability to communicate in a concise manner with internal and external customers.
  • Microsoft Office background and experience highly desirable.
  • Must be able to thrive in a group / team environment
  • Able to travel, up to 10%, for customer visits or trade shows
  • Bilingual, preferred

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