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Dropship Sales Representative

Exeter, PA · Sales
Sales Representative - Dropship

Job Summary:
Dropship Sales Reps are responsible for managing & developing their account base and growing new customers.  This position is a sales position that handles a specific base of online B2B retailers.  Must be able to work in a fast-paced environment.
 
Essential Job Duties:
  • Generates revenue by promoting sales of new and existing products.
  • Initiates sales calls to existing customers
  • Assists customers with sales of product and/or services, responds to questions regarding parts, pricing, services, etc.
  • Develops relationships with potential customers, or leads, to cultivate new business. Provides ongoing customer and technical service on existing accounts.
  • Processes orders occasionally – performs order entry (orders received online), reviews orders for correct handling, pricing, quantities, and shipping data.
  • Seek out opportunities for up-selling and price negotiation.
  • Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
  • Dispatches delivery of orders, as necessary to comply with customer requests.
  • Initiates and supports the continual improvement of LKQ and Keystone Automotive Industries, Inc. quality improvement system.
  • Assumes other duties as assigned.
  • Handling incoming and outgoing emails with clientele and within the company.

EDUCATION:
  • College degree, High School graduate, G.E.D. or relative experience.
EXPERIENCE:
  • One to two years of prior Call Center sales, customer service relations and/or route sales preferred. Prior automotive experience and knowledge of automotive parts preferred but not necessary.
KNOWLEDGE/SKILLS/ABILITIES:
  • Should be familiar with the company's products and procedures but training will be provided.
  • Must be able to work in cooperation with others.
  • Must be attentive to detail and ensure accuracy in work assignments.
  • Must be able to communicate effectively with others and be a team player.
  • Must have the flexibility to work variable schedules, including occasional weekends.
  • Must be able to convey product information and availability to customers.
  • Must possess the ability to deal tactfully with customers.
  • Must be organized, motivated, a self-starter, and a team player.
MACHINES, EQUIPMENT, AND SOFTWARE:
  • Computer, multi-user telephone system, and Microsoft Office software.  
PHYSICAL DEMANDS & WORK ENVIRONMENT:
  • Must have the ability to work in a Call Center environment where frequent interruptions will occur.
  • Must be able to work under pressure comfortably.
PREFERRED QUALIFICATIONS:
  • Call Center/Sales

 

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